The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site. Woofi Inc is an authorized reseller for T-Mobile services and products and when you contract any service or product through this website you agree with these terms and conditions and with T-Mobile’s Terms and Conditions, available on the following link:
https://www.t-mobile.com/responsibility/consumer-info
This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Woofi and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Woofi believes that customer conduct violates applicable law or is harmful to the interests of Woofi and its subsidiaries.
Woofi usage of personal information that you may submit to Woofi through this Website is governed by the Woofi Privacy Policy.
Requests to change anything on the original order, no matter how simple or complex are the requests, are subjected to surcharges with different amounts than the ones shown on the website plus extra fees.
Unlimited Talk, Text, and up to 5GB high-speed data in Mexico & Canada.
After 5GB of high-speed data, speeds up to 128Kbps.
Coverage not available in some areas; T-Mobile is not responsible for their partners’ networks.
1. Non-activated sim cards
1.1 Woofi will cancel the order and refund the order amount deducting the shipping and handling costs plus USD per sim card, if the order was already shipped and it is within the delivery range contracted; when The Postal Service contracted is not able to deliver the order due to the following circumstances, but not only, wrong or insufficient address, postman not answered, order refused, not claimed, change of address, unknown, away, unknown address, etc.
1.2 Woofi will cancel the order and refund the total amount when The Postal Service did not deliver the order within the delivery range contracted.
All requests must be sent to [email protected] before the activation date informed on the order. All requests are subjected by approval.
2. Active sim cards
2.1 Woofi will refund the full amount ONLY WHEN the customer contacts our support team within 48 hours prior to activation stated in the SIM card order requesting cancellation.
All requests must be made by the client, giving Woofi permission to perform the deactivation and refund according to each third-party company involved.
Activation and deactivation of the sim cards will be conducted on Eastern Standard Time.
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
The holder of personal data has the right to obtain, at any time and upon request, all the information stored, being able to request correction of incomplete, inaccurate or outdated data or even deletion of personal data.
• Help remember and process the items in the shopping cart.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Woofi is an e-commerce business geared to Brazilian tourists traveling to the United States and Europe. We offer data and voice cellphone plans with a variety of options for tourists to select according to their travel needs. We provide immediate and direct customer service via Whatsapp or e-mail [email protected] from pre-sale to delivery. Our service is about utmost convenience. We grant our clients the peace of mind that as they land at their destination in the USA or Europe, they will have immediate voice and data connection.
Woofi is not a telecom operator, it only provides the intermediation service between operators and their customers.
Woofi
7345 W sand lake RD, STE 224, Orlando, FL 32819
Access the link below to verify that your device is compatible with the T-Mobile network in the United States.
